At jilibb, your privacy matters. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have as a jilibb player in the Philippines.
Summary: jilibb collects only the personal data necessary to operate a safe, fair, and compliant online gaming platform for Filipino players. We do not sell your personal data to third parties. We use your data to verify your identity, process transactions, personalise your experience, and comply with our legal obligations under Philippine law. You have the right to access, correct, and request deletion of your data at any time.
This Privacy Policy ("Policy") describes how jilibb ("jilibb," "we," "us," or "our") collects, uses, stores, and protects the personal information of users ("you," "Player") who access or use the jilibb online gaming platform at jilibb.xyz, including the jilibb mobile application (collectively, the "Platform").
jilibb is committed to protecting the privacy and personal data of all players, particularly those based in the Philippines. This Policy is drafted in compliance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA), and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC) of the Philippines.
By registering an account on jilibb or continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you should discontinue use of the Platform immediately.
This Policy should be read alongside jilibb's Terms & Conditions and Responsible Gaming Policy.
jilibb collects the following categories of personal data from players:
jilibb collects personal data through the following means:
jilibb processes your personal data for the following purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Identity, contact, and KYC data |
| Identity verification (KYC/AML compliance) | Identity, KYC, and financial data |
| Processing deposits and withdrawals | Financial and identity data |
| Providing and improving gaming services | Usage and technical data |
| Fraud prevention and security monitoring | Technical, financial, and identity data |
| Customer support and dispute resolution | Identity, contact, and communications data |
| Responsible gaming monitoring | Usage, financial, and identity data |
| Marketing and promotional communications (with consent) | Contact and communications data |
| Legal and regulatory compliance | All categories as required |
jilibb will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent.
Under the Data Privacy Act of 2012, jilibb processes your personal data on the following legal bases:
jilibb does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:
jilibb engages trusted third-party service providers to assist in operating the Platform. These include KYC and identity verification providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank), cloud hosting providers, fraud detection services, and customer support platforms. All service providers are contractually bound to process your data only on jilibb's instructions and in accordance with applicable data protection law.
Where necessary for the provision of specific games on the jilibb Platform, limited technical data (such as player session tokens) may be shared with licensed game software providers. These providers do not receive your full identity or financial data.
jilibb may disclose your personal data to Philippine regulatory authorities, law enforcement agencies, or courts where required to do so by law, court order, or in connection with the prevention or detection of crime, including money laundering and fraud. jilibb will notify you of any such disclosure where legally permitted to do so.
In the event of a merger, acquisition, or sale of all or part of jilibb's business, your personal data may be transferred to the acquiring entity as part of that transaction. jilibb will notify you of any such transfer and ensure that your data continues to be protected in accordance with this Policy.
Important: jilibb will never share your personal data with third parties for their own direct marketing purposes without your explicit prior consent. You are always in control of your marketing preferences.
jilibb retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply:
Upon expiry of the applicable retention period, jilibb will securely delete or anonymise your personal data in accordance with its data disposal procedures.
jilibb takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration, including:
While jilibb employs industry-standard security measures, no method of data transmission or storage over the internet is completely secure. jilibb cannot guarantee the absolute security of your personal data and encourages you to use a strong, unique password for your jilibb account and to enable 2FA where available.
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jilibb will notify the National Privacy Commission (NPC) and affected players in accordance with the requirements of the Data Privacy Act of 2012.
Cookies are small text files placed on your device when you visit the jilibb Platform. They help jilibb recognise your device, remember your preferences, and improve your overall experience on the Platform.
| Cookie Type | Purpose | Required? |
|---|---|---|
| Essential / Session | Maintain your login session and enable core Platform functionality | Yes |
| Functional | Remember your language, display preferences, and game settings | No |
| Analytics | Understand how players use the Platform to improve features and performance | No |
| Security | Detect and prevent fraudulent activity and unauthorised access | Yes |
You can control non-essential cookies through your browser settings or the jilibb cookie preference centre. Please note that disabling essential cookies may affect the functionality of the Platform and your ability to log in or complete transactions. Detailed instructions for managing cookies in common browsers are available in your browser's help documentation.
Under the Data Privacy Act of 2012, as a jilibb player based in the Philippines, you have the following rights with respect to your personal data:
To exercise any of the above rights, please contact the jilibb Data Privacy team at the email address provided in Section 14. jilibb will respond to all verified data subject requests within thirty (30) days of receipt.
Note: jilibb may need to verify your identity before processing a data subject request. This is to ensure that personal data is not disclosed to or altered by unauthorised persons. We may ask you to provide a copy of a government-issued ID for this purpose.
The jilibb Platform is strictly intended for persons who are 21 years of age or older. jilibb does not knowingly collect personal data from individuals under the age of 21. If jilibb becomes aware that personal data has been collected from a minor, that data will be deleted immediately and the associated account will be closed.
If you are a parent or guardian and believe that your child has registered on jilibb or provided personal data to jilibb without your consent, please contact us immediately at the details provided in Section 14 so that we can take appropriate action.
The jilibb Platform may contain references to third-party payment services such as GCash, PayMaya, BPI, BDO, and Metrobank. These services operate under their own privacy policies, which are independent of this Policy. jilibb is not responsible for the privacy practices of third-party services and encourages you to review their respective privacy policies before providing any personal data to them.
jilibb does not embed third-party social media widgets, advertising networks, or tracking pixels on the Platform that would allow third parties to collect your personal data without your knowledge.
jilibb reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or Platform features. When material changes are made, jilibb will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect.
The date of the most recent revision is always displayed at the top of this page. Your continued use of the jilibb Platform following the effective date of any revised Policy constitutes your acceptance of the updated terms. If you do not agree with the revised Policy, you should close your account in accordance with the jilibb Terms & Conditions.
If you have any questions, concerns, or requests relating to this Privacy Policy or jilibb's handling of your personal data, please contact our Data Privacy team. We are committed to resolving all privacy-related enquiries promptly and transparently.
jilibb Data Privacy Team
Email: [email protected]
Support Email: [email protected]
Response Time: Within 30 days of receipt of a verified request
Support Hours: 24/7 — including Philippine public holidays
You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated. For more information on responsible gaming and player protection tools available on jilibb, please visit our Responsible Gaming page.
Your trust is the foundation of everything we do at jilibb. Here are the six core privacy commitments we make to every Filipino player on our Platform.
Every page on jilibb is served over HTTPS with SSL/TLS encryption. Your login credentials, personal data, and financial transactions are protected in transit at all times — no exceptions.
Under the Philippine Data Privacy Act of 2012, you have the right to access, correct, and request deletion of your personal data held by jilibb. We honour all verified data subject requests within 30 days.
jilibb does not sell, rent, or trade your personal information to third-party marketers. Your data is used solely to operate the Platform, process your transactions, and keep your account secure.
jilibb uses only the cookies necessary to run the Platform securely and improve your experience. Non-essential cookies require your consent, and you can manage your preferences at any time.
jilibb keeps your data only as long as legally required or operationally necessary. Once the retention period expires, your data is securely deleted or anonymised — no indefinite storage.
In the unlikely event of a data breach affecting your personal information, jilibb will notify both you and the National Privacy Commission (NPC) promptly, in full compliance with Philippine law.
Now that you know how jilibb protects your privacy, it's time to enjoy the games. Register your free account today, deposit via GCash or PayMaya, and experience the best online gaming in the Philippines.
🔞 21+ only | Play responsibly | Your data is always protected